The Mortgage Servicing Cloud is a fully featured mortgage servicing solution.
A complete solution for residential mortgage loans or reverse mortgages that includes the following capabilities:
An interactive, on-line collection system monitors delinquencies and prompts collectors to call delinquent mortgagors at specified times or under specific conditions.
Investor reporting supports all investor requirements, including GNMA, FNMA, FHLMC and MBS pool reporting. Year-end reporting include user selectable statements, all IRS required forms and reporting.
Auto portfolio forecast & reconciliation.
Customer service has complete documentation, history and letter writing features to help you maintain excellent customer relations.
The platform supports a universal tracking sub-system that allows users to track any procedure they desire. Such as:
The system tracks start, stop and completion dates with comments associated with each event. A complete set of tracking reports are provided.
The platform performs the following functions related to the processing of reverse mortgages: